FAQ

How are we different from other taxi, rideshare, or cab service?

Drivers will assist passengers as needed. This includes greeting at the door, opening the door, and even staying with a passenger if requested.
Passengers can rate drivers on our app.
Don’t have the app? No worries. We can be reached via phone, text, Facebook, or email with any feedback.
We have a vested interest so we will make sure a driver is there.
We will never accept and then cancel a ride because another bigger paying ride comes along.
This town is our home and want to be of service to the community. If something comes up, we always have a backup driver available.

We are reachable! Call, text, message on Facebook, app, website, or email. Someone will always either answer or get back to you!
We call to confirm pre-arranged rides.
Our app sends text and/or email confirmations and receipts.
We will communicate when challenges arise with getting to a passenger’s pick up on time or when we are over booked.

Background checks on all drivers are required.
Drivers must have a clean record with at least five years driving experience.
Drivers are personally interviewed to ensure they are someone we would trust with our own children.
Drivers are trained in the field.
Vehicles are inspected and maintained regularly.
We are registered and properly insured according to state regulations.
We have business liability insurance that also covers the transportation of minors.

Local rides (2.5 miles and under) just $14 with a 10% tip for the driver.
Longer rides are quoted at the time of booking. There are no surprises, or surge times. And we are local!
Multiple ways to pay – cash, credit, debit. You can store a card on the app or pay the driver with a card externally at the end of the ride.
Stuck in traffic? Fares are based on miles and not time, which customers prefer over the traditional taxi experience.
Other discounts are also offered such as frequent riders, and special promotions.